Terms of service.

Effective Date: 2/14/2025

Welcome to Garate Wood Works! These Terms of Service (“Terms”) govern your use of our website and the purchase of garden boxes and related products (“Products”). By using our services or purchasing our Products, you agree to be bound by these Terms. Please read them carefully.

1. Products and Availability

  • Product Descriptions: We strive to provide accurate descriptions of our garden boxes and related products. However, we do not guarantee that the information provided on our website is always complete or error-free.

  • Availability: Product availability may vary, and we cannot guarantee stock availability. We reserve the right to modify, discontinue, or limit the availability of products at any time.

2. Pricing and Payments

  • Pricing: All prices for Products are listed in USD and are subject to change without notice. Taxes, shipping, and handling fees may apply in addition to the product price.

  • Payment: Payments are accepted via

    • Credit and debit cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, and UnionPay 

    • Apple Pay

    • Klarna

    • Afterpay/Clearpay

    • ACH Direct Debit

    • Square: A point-of-sale (POS) option that can be used to accept in-person payments , and you agree to pay all charges incurred by you in connection with your purchase.

  • 3. Order Process

  • Order Confirmation: After placing an order, you will receive an order confirmation email. This does not constitute acceptance of your order.

  • Acceptance of Order: We reserve the right to reject or cancel any order for any reason, including but not limited to pricing errors, product unavailability, or suspected fraud.

  • Shipping: We aim to ship products within 2 weeks, but delivery times may vary. Shipping costs are calculated during checkout and are non-refundable.

4. Returns and Refunds

  • Return Policy: We accept returns for defective products within 15 days of receipt. To be eligible for a return, the product must be in its original condition and packaging.

  • Refund Process: Refunds will be issued to the original payment method after the returned product is inspected. Shipping fees and credit fees are non-refundable.

  • Non-Returnable Items: Custom or personalized garden boxes, and products marked as final sale, cannot be returned.

5. Product Use and Maintenance

  • Intended Use: Our garden boxes are designed for outdoor gardening purposes only. Users must follow product instructions and maintain the boxes properly.

  • Warranty: We offer a warranty on our garden boxes against defects in materials or craftsmanship. This does not cover damages caused by improper use, weather conditions, or accidents.

6. Limitation of Liability

  • General Disclaimer: We are not responsible for any injury, damage, or loss caused by the use or misuse of our garden boxes or products. Our liability is limited to the amount paid for the product in question.

  • Force Majeure: We are not liable for any delay or failure to perform due to circumstances beyond our control, such as natural disasters, strikes, or government actions.

7. Privacy and Data Protection

  • Privacy Policy: Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

  • Data Security: We take reasonable measures to protect your data but cannot guarantee the security of transmissions over the internet.

8. Intellectual Property

  • All content, designs, logos, and trademarks on our website are the intellectual property of Garate Wood Works and are protected by copyright, trademark, and other laws. Unauthorized use is prohibited.

9. Amendments to Terms

  • We may update these Terms of Service at any time. When we make changes, the new Terms will be posted on our website with an updated effective date. By continuing to use our website or services, you agree to the updated Terms.

10. Governing Law and Dispute Resolution

  • Governing Law: These Terms are governed by and construed in accordance with the laws of UT.

  • Dispute Resolution: Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration in UT, unless prohibited by law.

11. Contact Information

For any questions, concerns, or disputes regarding these Terms, please contact us at:

  • Email: garatewoodworks@gmail.com

  • Phone: (435) 868-7134

  • Mailing Address: 322 N 100 E Apt 3 Cedar City, UT 84721

By using our services and purchasing our products, you acknowledge that you have read, understood, and agree to these Terms of Service. Thank you for choosing Garate Wood Works for your gardening needs!