Privacy policy.

Effective Date: 2/14/2025

At Garate Wood Works LLC, your privacy is of the utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information to enhance your experience with our products and services.

  • Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect personal details such as:

    • Name

    • Email address

    • Shipping and billing address

    • Phone number

    • Payment information (processed securely by third-party payment processors)

  • Non-Personal Information: We may collect non-personal information such as:

    • IP address

    • Browser type and version

    • Pages visited on our website

    • Device information

    • Referring website

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Fulfillment: To process and deliver your orders, manage billing, and provide customer support.

  • Communication: To send order confirmations, shipping updates, and promotional offers (if you’ve opted-in to receive marketing communications).

  • Improving Our Services: To analyze user behavior, improve website functionality, and enhance the customer experience.

  • Legal Compliance: To comply with legal obligations and enforce our terms of service.

3. How We Protect Your Information

We take reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure, including:

  • Encryption: Sensitive data, including payment information, is transmitted via secure, encrypted channels.

  • Access Control: Only authorized employees and third-party partners have access to your personal data, and access is restricted based on necessity.

  • Secure Servers: We store your data on secure servers and regularly update our security protocols.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee complete security, but we are committed to protecting your information.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners and service providers in the following circumstances:

  • Third-Party Service Providers: We work with companies such as payment processors, shipping carriers, and marketing platforms to help us deliver products and services. These providers have access to your data only to the extent necessary to perform their functions.

  • Legal Requirements: We may disclose your information if required to do so by law, such as to comply with a subpoena or other legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, track usage, and collect information on how visitors interact with our website. Cookies are small files stored on your device that allow us to remember preferences, analyze traffic, and personalize your experience.

  • Types of Cookies Used:

    • Essential Cookies: Necessary for website functionality (e.g., cart items, login).

    • Performance Cookies: Used to analyze website traffic and improve functionality.

    • Advertising Cookies: Used to display personalized ads based on your interests.

You can control cookie preferences through your browser settings. However, disabling cookies may affect some features of our website.

6. Your Choices and Rights

You have the following rights regarding your personal information:

  • Access: You can request to access the personal information we hold about you.

  • Correction: You can update or correct your information by logging into your account or contacting us directly.

  • Deletion: You can request the deletion of your personal data, subject to any legal or contractual obligations.

  • Opt-Out: You can opt out of receiving marketing emails by clicking the unsubscribe link in the email or contacting us directly.

  • Data Portability: In certain cases, you may request a copy of your personal information in a portable format.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

7. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that a child under 13 has provided us with personal information, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

  • Email: garatewoodworks@gmail.com

  • Phone: (435) 868-7134

  • Mailing Address: 322 N 100 E Apt 3 Cedar City, UT 84721

By using our website and services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Garate Wood Works with your information.